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Client Call Agenda Template ​

Keep client calls professional, focused, and productive with this proven template.


πŸ“‹ The Template ​

markdown
# Client Call: [Client Name]
**Date:** [Date]
**Attendees:** [Names]
**Duration:** 45 minutes

## Objectives
- [Primary goal of this call]
- [Secondary goal]

## Agenda
1. **Quick Wins** (5 min)
   - Recent successes to share
   - Positive updates

2. **Main Discussion** (25 min)
   - [Topic 1]
   - [Topic 2]
   - [Topic 3]

3. **Challenges & Solutions** (10 min)
   - [Any blockers or issues]
   - [Proposed solutions]

4. **Next Steps** (5 min)
   - Action items with owners
   - Timeline confirmation
   - Next meeting date

## Questions for Client
- [Question 1]
- [Question 2]

## Follow-up Items
- [ ] @[Name]: [Action] - Due: [Date]
- [ ] @[Name]: [Action] - Due: [Date]

πŸ’‘ How to Use This Template ​

Before the Meeting ​

  • Send agenda 24 hours ahead - Gives client time to prepare
  • Prepare quick wins - Always have 2-3 positive updates ready
  • Review previous notes - Know what was committed last time

During the Meeting ​

  • Start positive - Quick wins set the right tone
  • Time-box ruthlessly - Respect their time
  • Confirm next steps - Don't end without clear action items

After the Meeting ​

  • Send summary within 1 hour - Strike while it's fresh
  • Include action items - Be specific about who does what by when
  • Schedule next meeting - Before you hang up

βœ… Pro Tips ​

  • Always start with wins - Even small ones matter
  • Leave buffer time - Unexpected questions always come up
  • Prepare for objections - Know your answers ahead of time
  • End on time - Respecting their calendar builds trust

πŸš€ Skip the Note-Taking ​

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