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Fathom vs Potato
These tools solve different problems for different people.
Fathom is built for sales teams. Fast summaries, CRM integration, coaching tools — it eliminates post-call admin for salespeople.
Potato does work while the meeting is happening. Someone asks "what's the market size for X?" — the answer appears in 30 seconds. Not built for sales.
The Core Difference
| Fathom | Potato | |
|---|---|---|
| Built for | Sales teams | General purpose |
| Primary value | Post-call automation, CRM sync | Work during the meeting |
| When you get value | 30 seconds after meeting ends | While you're still on the call |
| Workspace | Personal summaries | Shared — everyone sees the same thing |
Quick Comparison
| Fathom | Potato | |
|---|---|---|
| CRM integration | ✅ HubSpot, Salesforce, Close | ❌ None |
| Auto-sync to CRM | ✅ Yes | ❌ No |
| AI coaching/scorecards | ✅ Yes | ❌ No |
| Botless recording | ✅ Yes (desktop app) | ❌ No |
| Research during meeting | ❌ No | ✅ Yes (30-second answers) |
| Shared workspace | ❌ Personal summaries | ✅ Everyone sees the same view |
| Generate docs on demand | ❌ No | ✅ Yes |
Where Fathom Wins
Sales-specific features. CRM sync, deal tracking, BANT extraction, coaching scorecards — if you're in sales, these matter.
CRM integration. Summaries, action items, and insights sync automatically to HubSpot, Salesforce, or Close. No copy-pasting.
Summary speed. ~30 seconds after the meeting ends, you have a summary ready to send.
Botless recording. Fathom can record without a bot joining — useful for sales calls where you don't want a visible assistant.
Where Potato Wins
Work happens during the meeting. Someone asks "how does the competitor handle this?" — the answer appears in 30 seconds with sources. That's research done before you change topics.
Shared workspace. Everyone in the meeting sees what the AI is working on. One view. Anyone can course-correct. Not personal notes that differ.
Documents created live. Need a spec, a summary, or a mockup? It appears while context is fresh — not reconstructed later.
Not sales-specific. If you're not in sales, Potato's general-purpose approach might fit better.
The Honest Trade-off
If you're in sales: Use Fathom. The CRM integration alone makes it the obvious choice. Potato doesn't have any of that.
If you're not in sales: Potato might be worth trying. Fathom's best features (CRM sync, coaching) won't help you, and the research + shared workspace might.
Pricing
Fathom:
- Free: Unlimited recordings, basic AI summaries
- Premium: $15/user/month — all AI features, custom summaries
- Team: $19/user/month — collaboration features
- Business: $29/user/month — unlimited integrations, compliance
Potato:
- Free while in beta
The Bottom Line
Fathom solves: "I spend too much time on post-call admin and CRM updates."
Potato solves: "I want work done during the meeting — questions answered in 30 seconds, not researched later."
If you're in sales, Fathom is the obvious choice.